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Shipping & Delivery

Shipping Policy

At Megha Mountain Organics, we are committed to delivering your order on time and in the best possible condition. We offer domestic and international shipping options to our customers. Please note that shipping rates and delivery times may vary depending on your location and the products you order.

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Shipping Method:

We offer shipping through our trusted logistics partners, which may vary depending on your location and the size of your order. We will always ensure that your order is delivered to you through the most reliable and cost-effective shipping method.

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Shipping Rates:

1. International Shipping:

  • We are pleased to offer free international shipping on all orders.

  • Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.

2. Domestic Shipping:

  • Domestic shipping charges are based on the weight of your order.

  • The shipping cost will be calculated at checkout and displayed before you confirm your order.

3. Processing Time:

  • Orders are typically processed and shipped within 1-2 business days.

  • During peak seasons or promotional events, processing times may be slightly longer.

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Delivery Time:

  • For Domestic orders, estimated delivery time is 5-7 working days from the date of order confirmation.

  • For International orders, estimated delivery time is 10-14 working days from the date of order confirmation

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Please note that delivery times may vary depending on your location and external factors beyond our control such as customs clearance and weather conditions. We will always strive to deliver your order as quickly as possible.

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Order Tracking:

Once your order is shipped, we will provide you with a tracking number and a link to our logistics partner's website, where you can track your order in real-time.

 

 

Undeliverable Packages:

If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if the package is refused by the recipient, we will attempt to contact the customer to obtain a corrected address or arrange for re-delivery. Please note that additional shipping charges may apply in such cases.

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Shipping Restrictions:

  • Megha Mountain Organics reserves the right to refuse shipment to certain countries or regions.

  • Please ensure that your shipping address is accurate, as we cannot be held responsible for items shipped to an incorrect address.

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Delays and Unforeseen Circumstances:

  • Megha Mountain Organics is not responsible for delays caused by unforeseen circumstances such as weather conditions, customs issues, or other events beyond our control.

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Returns and Refunds:

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Please feel free to contact us at meghamountainorganics@gmail.com if you have any questions or concerns regarding our shipping policy. We are always here to help you.

Main Office:​

Meghessence Organics Pvt Ltd

Lai Lad, Umkaliar Bridge, Nongmynsong, Shillong, Meghalaya 793019,

India

Manufacturing Unit:

Meghessence Organics Pvt Ltd

Lai Lad, Umkaliar Bridge, Nongmynsong, Shillong, Meghalaya 793019, India

Delivery Hours

Mon - Sat: 8am - 6pm

Sunday - Holiday

Tel: (+91)96432 71319

Email: meghamountainorganics@gmail.com

Operating Hours

24x7 (Online Store)

Store: Monday - Saturday

            10AM-7PM

Regd. Office: 

Mawlai Kynton Massar, Block D, Shillong, Meghalaya 793022,India

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USEFUL LINKS
LEGAL
OFFICE

Manufactured, Packaged and Marketed by:

 

Megha Mountain Organics.

(unit of Meghessence Organics Pvt Ltd)

Nongmynsong, Shillong,

Meghalaya 793019 IN

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Phone : (+91) 96432 71319

Email : meghamountainorganics@gmail.com

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GST No.: 17CAHPD9067P1Z0

©Copyright 2023. Megha Mountain Organics. All Rights Reserved

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